We do not accept return after the goods is received by our customer. Please check that goods ordered are received in good condition upon delivery. However, in very rare situation where our products are found defective or expired, you may return the goods to us.
For more information, please contact our customer service.
Reasons below are not considered defective :
- Slight variations on product colour from website images.
- Slight product measurement variation.
- Minor item imperfections, such as small crack, minor shape deformity, etc.
- Self-inflicted damage to the item.
If your reason does not fall under any of the above, our sincerest apologies for sending you a defective item!
Please take a snapshot of the faulty area and contact our customer service with your order number. We will inform on the next steps once we assess the issue.